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Countertrade has grown into a phenomenon too important to be ignored by business practitioners, researchers, and governments. In particular, as a growing number of countries in Eastern Europe open their markets to international trade, business firms can realize a great number of opportunities. Yet there is a dearth of empirical research on countertrade arrangements with this region of the world. The present study investigates this issue. Specifically, it examines the benefits and pitfalls of countertrade between U.S. companies and Eastern Europe and compares them with those of similar arrangements with other parts of the world. Some explanations as well as implications and limited generalizations are developed.

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

There have been so many examples of companies whose leaders have succumbed to doing business in unethical, unacceptable, unscrupulous, and unbelievably unworthy ways that it's no wonder the word “ethical” has shot up the popularity stakes in everything from mission statements to advertisements. But what is ethical leadership?

Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to digest format.

This article argues that existing research poorly specifies the link between planning and performance because of omitted variable bias. Researchers agree planning is a critical part of creating any new venture. Many researchers assess planning by whether a small firm has a written business plan. Unfortunately, efforts empirically to validate this relationship have been inconclusive. This article proposes that researchers should assess business plans both on the quality of the plan (and the planning process that produced it), and on the quality of the underlying business opportunity. Failure to account for both aspects of a business plan amounts to omitted variable bias, frustrating attempts to accurately estimate the true relationship.

Limited knowledge exists on the difference in the antecedents and outcomes of relationship quality's cognitive and emotional aspects for e-retailers. This research tests how utilitarian and hedonic shopping values differentially affect “cognitive and emotional” relationship quality components and how the latter differentially affects word-of-mouth and brand evangelism.

Online survey data were collected from 450 Jordanian online shoppers. Structural equation modeling (AMOS 24.0) was employed to analyze the data.

First, e-retailer's informativeness and transaction convenience (i.e. utilitarian values), drive more strongly cognitive than emotional relationship quality, whereas e-retailer's escapism and social presence (i.e. hedonic values) drive more strongly emotional than cognitive relationship quality. Second, emotional relationship quality has a strong significant effect on brand evangelism, whereas cognitive relationship quality's effect is insignificant. Third, there are no statistically significant differences concerning the effect of cognitive and emotional relationship quality on word-of-mouth.

The findings of our research are expected to enhance our understanding of e-retailer relationship quality, its emergence and consequences. They would also provide e-retailers with guidance on how to execute growth strategies by focusing on specific types of brand relationship quality, on the other hand.

The purpose of this paper is to explore the relationship between employee engagement and job performance in the country of Lebanon, and to test whether creativity mediates the relationship between engagement and performance.

The research sample consisted of 186 respondents working in Lebanese firms. The questionnaire included established measures relating to employee engagement, job performance and creativity – in addition to various demographic questions. Stepwise multiple regression and bootstrapping methods were employed in the analysis of the data.

The findings showed a significant positive effect of employee engagement on job performance. However, mediation analysis using bootstrapping methods has shown that creativity has fully mediated the relationship between engagement and performance.

The study extends previous research and increases the external validity of the findings by investigating the relationship between engagement and performance in new non-western contexts. Moreover, this is one of the first research studies that explores the role of creativity in the relationship between the two variables; this helps in improving our understanding of the model and aids in enhancing the effect of engagement on performance.

Al-Tahrir Square (Liberation Square, in Arabic) is one of the main public spaces in Cairo, Egypt, and was the focal point for the Egyptian Revolution of January 2011. Although Tahrir Square is traditionally a noisy disliked crowded traffic zone, people gathering and demonstrating during 2011 transformed the a space into a livable interactive civic place (Bricoleurbanism, 2019). The study integrates three main subjects affecting each other: first; Tahrir history and its architectural description, second; activities and events of 2011 revolution at Tahrir and thirdly; theories and concepts of place/space transformations. Many space and place transformation cycles of the Al-Tahrir square have been studied for over a century. It shows that transformation happens when a “meaning” is added and “memories” turn into “behavior” and belonging (Pallasmaa, 2014). This chapter discusses how both the functions and the mental image of Al-Tahrir Square changed with the events along with the behavior of its occupants during 2011.

The square was analyzed to discover the mechanisms, motives, and reasons that caused such change. Furthermore, a comparison between Tahrir Square's status before and after 2011 was offered, according to “New Urbanism's successful places criteria” (PPS, 2009). Recently, physical and moral evacuation of the square deliberately enforced to replace its iconographic status as a place of revolution, with ancient Egyptian elements. This study elaborates on these results demonstrating how Cairo's Tahrir Square is a remarkable example of the dynamic nature of public spaces turning into places, and then into spaces again, due to actions of authority or the will of people.

Najib Mahfuz is the first Arab‐language author to win the Nobel Prize in literature. Born in 1911 the son of a middle‐class Jamaliyah merchant, he became the most popular novelist in Egypt and the Arab countries.

Malaysia has shifted from a labor-intensive, agriculture-based economy since its independence in 1957 to a knowledge and innovation-based economy. Human capital development (HCD) is a key enabler for driving and sustaining Malaysia's socioeconomic growth. The education and training system is the main platform for HCD intervention. To sustain and achieve goals, long-term survival, competitive advantage, and sustainability, the workforce is optimized through comprehensive HCD interventions to provide the necessary knowledge, skills, and competencies needed to work effectively in a rapidly changing and complex environment. Numerous efforts have been made by the government to ensure that the education and training system has the capacity to enhance the quality and availability of intellectual and skilled human capital to support the transition toward knowledge-intensive activities, sustain economic growth, and compete in the global market. The country's development plans and policies as well as the economic development which lead toward a knowledge-based economy with a knowledge-based workforce have charted out clear transformation journeys for the development of the human capital ecosystem. This chapter presents an overview of the landscape of HCD in Malaysia. Relevant reports, plans, policies, and strategies to strengthen human capital through education and training is reviewed. Finally, a few issues and challenges that Malaysia experiences are discussed.

The present study is undertaken in the region of Guelma that is located in North-Eastern Algeria. Guelma’s agricultural plain is irrigated from the Seybouse ephemeral river (wadi). The latter collects the entire domestic and industrial wastewaters of the region that are discharged without prior treatment. Hence, the organic and biological or what so ever contributions to the wadi are capable of initiating a significant degradation of its waters’ quality and challenging their use for irrigation. The paper aims to discuss these issues.

The interpretation of the results of three sampling campaigns for chemical and bacteriological analyzes was carried out in terms of the indices’ method (organic pollution index (OPI) and microbiological quality index (MQI)). The results were statistically assessed through the use of the principal component analysis (PCA). The OPI was calculated according to the method of Leclercq and Maquet (1987) whose principle is to classify the contents for the polluting elements into 5 classes each class corresponding to a given range for the considered parameter, and then to calculate the overall average class number for each sample. The MQI depends on the water concentrations in: the total coliforms, the fecal coliforms, and fecal streptococci. One defines five classes of concentrations for each of these parameters. The MQI is again the overall mean of the numbers for the classes for every parameter.

The OPI reflects a moderate pollution for most sampling stations. The PCA indicates that the variables controlling salinity are mainly Cl⁻, Na⁺ and SO₄²⁻. In August 2016, El-Fedjoudj pumping station shows a very strong fecal contamination. According to the recommendations of World Health Organization (1989), waters from wadi Seybouse cannot be used for the irrigation of vegetable crops if they were to be consumed raw.

This study has an environment impact as it reveals the need to protect surface waters used for irrigation and therefore protect consumers of raw vegetables that are to be consumed uncooked.

The purpose of this study is to understand the situation of hotels and tourism industry in Malaysia during and in post Covid-19 and to mitigate indirect damage caused by COVID-19 to the hotel business and tourism industry by examining the factors that have an influence on hotel’s customer satisfaction rating and revisit intention through an integration of service quality (SERVQUAL) framework and expectation-confirmation theory (ECT).

The SERVQUAL and ECT were considered the underpinning theoretical models but are integrated and extended by including a few additional variables. Data were collected from 458 respondents of travelers and hotel customers in Malaysia and analysed by applying partial least squares structural equation model technique.

The empirical results established that significant positive relationships exist between the three newly emerged independent variables (IVs), namely, hygienic practice, greenness of service and digitalization and hotel customer satisfaction towards hotel revisit intention, and only two variables from SERVQUAL, namely, reliability and assurance, have a significant relationship with hotel customer satisfaction towards hotel revisit intention. The results reveal that customer satisfaction has significant direct effect between above-mentioned IVs and customers revisit intention.

The use of purposeful sampling method in only one country might limit the generalizability of the results. Future research should be planned to duplicate the current study using a sizable sample of participants from multiple countries and include other related factors related to the pandemic phenomena such as safety, hotel location and health value offered.

Theoretical findings imply that service quality is a dynamic theory that should be examined continuously to achieve sustainable and resilient performance in today’s competitive business environment, as some modifications inevitably occur over time and new factors could be emerged. Regarding practical implications, study findings proved the great significance of assurance, reliability, digitalization, greenness and hygienic practices on customer satisfaction towards intention to revisit to hotel. Therefore, it is critical for hotel management to retain hotel business industry in a way that fits and matches customer’s health protection, meets customer’s newly prompted expectations and needs and ensures resilience during unsettled times.

This study is unique as the newly emerged variables are included in the research framework, and thus it helps to close the literature gap by introducing an integrated SERVQUAL and ECT theoretical model, which rarely performs in this context and can be replicated or extended with validated scales. This study contributes to enhancing hotel and tourism sustainable service quality performance to achieve myriad economic and health values.